Last Updated: April 9, 2026
Welcome to Colonial Heights Pharmacy. This privacy policy outlines how we collect, use, and protect your personal information when you use our services at colonialheightspharmacy.com.
Contact Information
Address: Colonial Heights Pharmacy 4221 Fort Henry Dr. Kingsport, TN 37663
Email: pharmacist@colonialheightspharmacy.com
Website: colonialheightspharmacy.com
What This Policy Covers
This Privacy Policy describes how Colonial Heights Pharmacy collects, uses, and safeguards your information. It also explains your rights regarding your data and how to contact us for questions or concerns.
Personal Data We Collect
We may collect the following categories of information directly from you or automatically when you interact with our website:
- Identity Data: First and last name.
- Contact Data: Email address and phone number.
- Technical Data: Usage data and cookies (used strictly for analytics and site functionality).
We do not collect sensitive personal health information through this website unless it is voluntarily provided by you for legitimate healthcare purposes (such as prescription refill requests or consultation inquiries).
Use of Collected Data
Your personal data is used strictly for the following:
- To provide and improve our pharmacy services.
- To respond to patient inquiries and requests.
- To maintain internal records and comply with healthcare laws (HIPAA).
- To analyze website usage trends to improve the user experience.
How We Share Your Information
We do not sell, rent, or disclose your personal data to third parties for marketing purposes. Limited data may be provided to trusted subcontractors or service providers (e.g., IT support, secure cloud storage, or email delivery systems) solely for operational or technical support.
Text Messaging & SMS Policy
- Consent: By providing your mobile number and opting in, you consent to receive communications regarding your account, prescriptions, or services.
- Data Protection: No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. * Exclusions: All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services who help us deliver the messages to you.
- Opt-Out: You can opt out at any time by replying “STOP” to any message. Message and data rates may apply.
Cookies and Tracking
We use cookies for functional and analytical purposes only. These tools help our site work properly and show us how visitors use the page, but they do not track personal information for outside advertising.
Data Retention and Security
- Retention: We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by pharmacy state and federal records laws.
- Security: We maintain industry-standard technical and organizational safeguards to protect your data against unauthorized access, loss, or alteration.
Your Rights
You have the right to:
- Access and obtain a copy of your personal data.
- Request correction or deletion of inaccurate information.
- Withdraw your consent for communication at any time.
To exercise these rights, please contact us at pharmacist@colonialheightspharmacy.com.
Colonial Heights Pharmacy is Part of J.J. Beans Pharmacy Group
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our services constitutes acceptance of the revised policy.